Terms of Purchase Website of ELHULA


This document ( together with the documents referred to on it ) sets out the conditions that govern the use of this website and the purchase of products in the same (hereinafter , the "Terms" ) .

Please read the Terms carefully before using this website. By using this website or placing an order through it, you agree to be bound by these Terms , so is if you agree with all Terms , do not use this website.

These Terms may be modified . It is your responsibility to read them regularly , as conditions prevailing at the time of use of the website or conclusion of the contract ( as it is defined below) shall be as may be applicable .

This website is operated under the name ELHULA by ELHULA SC, civil society residing in Ramiro el Monje Street No. 21 , 22001 Huesca ( Huesca ) , CIF: J22375125 .

Information or personal data you provide about yourself will be treated in accordance with the provisions of this Privacy Policy . By using this site, you consent to the processing of such information and data and declares that all information or data you provide are accurate and correspond with reality.

By using this website and place orders through it you agree to :

4.1 Make use of this website only to make legitimate inquiries or orders.
4.2 Do not make any false or fraudulent orders . If one could reasonably consider that has made ​​an order of this kind we are entitled to cancel the order and inform the relevant authorities.
4.3 Provide us your email address , postal address and / or other contact information in a truthful and accurate. Also agree that we may use this information to contact you if you need to see our Privacy Statement .

If you do not give us all the information we need, we can not complete your order.

By placing an order through this website, you declare to be over 18 and have legal capacity to contract .

Items that are offered through this website are only available for shipment to Europe.

The information contained in these Terms and the detail contained in this website does not constitute an offer for sale but rather an invitation to contract. There will be no contract between you and us in connection with any product until your order has been accepted by us. If your offer is not accepted and had already made ​​a charge to your account , the amount thereof shall be returned to him in full.

To order , follow the shopping process online and click on "Confirm Payment" . After that , you will receive an email acknowledging receipt of your order (the " Order Confirmation "). Note that this does not mean that your order has been accepted , since it is an offer that you make to us to buy one or more products. All orders are subject to acceptance , which will be informed via an email that confirms that the product is being shipped (the " Order Confirmation "). The contract for the purchase of a product between you and us (the " Contract" ) will only be formed when we send you the Order Confirmation.

They will be under contract only those products listed in the Order Confirmation. We will not be obliged to supply any products that may have been part of your order until we confirm the shipment thereof in a Confirmation.

All orders are subject to product availability thereof. In this sense, if difficulties arise in the supply of products or items are not in stock , we reserve the right to give you information about substitute products of equal quality and value and up you can order. If you do not wish to order such substitute products we will reimburse any amounts you may have paid.

Notwithstanding the provisions of Clause 7 above regarding the availability of products and unless extraordinary circumstances occur , we will try to send the order consisting of the item / s listed in each Order Confirmation , within 24 hours following from the date of the Order Confirmation for shipments to Spain , except those orders made from the Canary Islands , Ceuta and Melilla in which case the order will be delivered over a period of 5-7 days for the shipping method through transport agency MRW . For shipments via postal delivery times vary from 2-4 days to mainland and 5-10 days for Ceuta , Melilla and the Canary Islands . For other European countries, the price will vary depending on country of delivery

If for some reason we can not meet the delivery date , we will inform you of this and give you the option to proceed with the purchase by establishing a new delivery date or to cancel the order with a full refund of the price paid . Please note however that we do not deliver on Saturdays or Sundays.

For the purposes of these Conditions , be deemed to have occurred "surrender " or the order has been delivered at the time of signing the receipt at the agreed delivery address .

If after two attempts we proves unable to deliver your order, try to find a safe place to leave . Also, we will leave a note telling you where your order is and how to collect it. If you will not be in the place of delivery of the order at the appointed time , please contact us to arrange delivery for another day.

If within 15 days after your order is available for delivery, the order has not been delivered for reasons not attributable to us because , we understand that you want to cancel the Contract and we will consider it solved. Following the termination of the Agreement , we will refund the price paid for such goods as soon as possible and in any case within a maximum period of 30 days from the date that I consider termination of the Contract . In these cases, we are entitled to bear the costs of sending transport and termination.

The price of each product will be as stipulated at any time on our website , except in cases of obvious error . Although we try to ensure that all prices listed on the website are accurate , errors may occur . If we discover an error in the price of any product you have ordered , we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it . If we are unable to contact you , the order will be canceled and a full refund will have already paid .

We will not be obliged to supply any product to incorrect lower price ( even though we 've just sent the Order Confirmation) if the pricing error is obvious and unmistakeable and could have reasonably recognized by you as incorrect price.

Prices on this website include VAT but exclude shipping costs to be added to the total amount once you have completed your order .

Prices may change at any time, but ( except as noted above ) changes will not affect orders in respect of which we have already sent a Confirmation.

Once you have finished shopping all the items you wish to purchase are added to your cart and the next step will process the order and make payment. To do this:
Click the " Cart " button at the top right of the page.
Click the " Cart " button.
Click the " Next" button.
Fill in or check the contact information, the details of your order , the address to which you would like to be sent the order and the address to which we must refer the bill.
Select your shipping method.
Select the payment method .
Enter details of your credit card or your PayPal account
Click " Finish"

You can make payment with Visa, Mastercard and PayPal cards . To minimize the risk of unauthorized access, the data of your credit card is encrypted. Once we receive your order , a pre -authorization on your credit card will do to ensure that there are sufficient funds to complete the transaction. The charge on your card will be made at the time you place your order .

If you select the method of payment on delivery note that you can only select as carrier " Post " and you will be charged an additional cost of 2 € . On the other hand, if the form of payment is the earlier and the amount sent is above 200 € will be asked to pay a deposit account before shipping.

If your method of payment is Paypal, the charge will be made at the time that we confirm the order.

By clicking "Authorize payment " you are confirming that the credit card is yours.

Credit cards are subject to validation checks and authorization by the issuer thereof, but if the issuer fails to authorize payment, we are not responsible for any delay or non-delivery and we can not form a Contract with you.

The VAT rate will be the prevailing rate at any time depending on the particular item in question .

12.1 . Legal right to withdraw the purchase

Under the applicable regulations, if you are contracting as a consumer, you may cancel the Contract (except when the object of it is any of the products for which the right of withdrawal is excluded in the following clause 12.3) at any time within period of 15 working days from the date of delivery of your order .

In this case, we will refund the price paid for the products . You will bear the direct cost of returning the product.

You can establish the right of withdrawal in any manner permitted by law, in all cases considered validly exercised this right by sending a withdrawal document that we give him or by returning the goods .

This provision does not affect other consumer rights recognized by current legislation .
12.2 Contract Law of withdrawal.

In addition to the legally recognized right of consumers and users and mentioned in Clause 12.1 above withdrawal , we grant within 15 days from the date of the Order Confirmation for returns of products (except those referred to in Clause 12.3 below , for which the right of withdrawal is excluded) .

In this case, we will refund the price paid for the products . You will bear the direct cost of returning the product
12.3 Common provisions

There you will have the right to cancel a Contract for the supply of any of the following products :
personalized Items
Underwear .

Your right to cancel a Contract shall apply exclusively to those products that are returned in the same condition you received them . Please return the item using or including their original packaging. There will be no refund if the product has been worn beyond simply opening the same or has been damaged , so you should be careful with the products while they are in your possession.

You may make refunds in store ELHULA Huesca
Store Returns ELHULA .

You can return the products in our store ELHULA of Huesca . In this case, you should go to that store and deliver along with the article for the return document (hereinafter " ticket " ) to be received at the time of product delivery duly completed.
Returns via courier / post

Please contact us via our request for return so that we can arrange the return of the items or

Shipping costs to return product will be borne by customer

Please note that if you decide to return the goods on delivery we are entitled to charge you the expenses we incur .

If you have any questions, please contact us via our contact form or by calling 974 228 371 .
12.4 Returns in the Canaries, Ceuta and Melilla

If you want to exchange or return a product that had been delivered in the Canary Islands , Ceuta or Melilla, you may do so by going in person to our store ELHULA , as referred to in this clause. If doing so is not possible , you should contact us at the telephone number 974228371 to agree with us or any our representative collection of the product by courier or make the return at your own cost .
12.5 Returns of defective products

Where you believe that at the time of delivery the product does not comply with the provisions of the Contract , you must contact us immediately through our contact form with details of the product and its damage suffered , or by calling the telephone number 974228371 which will tell you how to proceed .

You may return the product in our store ELHULA of Huesca or handing it over to his home to send a messenger .

Proceed to carefully examine the returned product and will notify you by e- mail within a reasonable period , if any refund or replacement thereof ( if any) . The refund or replacement item will be made as soon as possible and in any event within 30 days from the date we send you an email confirming that appropriate refund or replacement item not conforming.

The amounts paid for products that are returned because of some defect or defect , where one exists , will be refunded in full, including delivery charges incurred to deliver the item . We will refund in the same form of payment that was used to pay for the purchase .

This excludes the rights recognized by the legislation .

You acknowledge and agree that all copyright , trademark and other intellectual property rights in all material or content supplied as part of the brand website we are at all times to us or our licensors for your use. You may use this material only in the way it is expressly authorized by us or our licensors for your use. This does not prevent you using this website to the extent necessary to copy the information on your order or Contract details .

You must not make improper use of this site by the deliberate introduction into the same virus , trojans , worms , logic bombs or any other program or technologically damaging or harmful material. You do not try to have unauthorized access to this website, the server on which the page is hosted or any server, computer or database connected to our website access . You agree to not attack this website via a denial-of- service attack or a distributed denial of service.

Breach of this provision is likely to involve the commission of offenses defined by law . Will report any breach of those rules to the competent authorities and cooperate with them to discover the identity of the attacker. Also, in case of breach of this clause , it shall immediately cease to be authorized to use this site .

We are not liable for any damage or loss resulting from a denial of service, virus or any other program or technologically damaging or harmful material that may affect your computer , computer equipment, data or material as a result of using this site or downloading the same content or the same redirect .

In the event that our website contains links to other websites and materials from third parties, these links are provided for informational purposes only , without us having any control over the content of these websites or materials. Thus, we accept no responsibility for any loss or damage arising from its use .

Applicable laws require that some of the information or communications we send to you should be in writing. By using this site , you agree that most of these are electronic communications with us . We will contract with you via email or we will provide information hanging notices on this site . For contractual purposes , you agree to this electronic means of communication and acknowledge that all contracts, notices , information and other communications that we provide to you electronically comply with legal requirements to be written . This condition does not affect your statutory rights .

Notices to us must be sent preferably via our contact form. Under the provisions of the above clause and unless otherwise stated , we may send communications to either e -mail or to the address provided by you when placing an order.

It is understood that the notifications have been received and properly served in the instant when posted on our website , 24 hours after an e-mail , or three days have been sent after the date of posting of any letter . To prove that the notice has been made, will be sufficient to prove, in the case of a letter , which had the right direction, was properly sealed and that was duly delivered in the mail or in a mailbox, and in the case of an email that the same was sent to the email address specified by the receiver.

The contract is binding on both you and us and on our respective successors and assigns .

You may not transfer , assign, charge or otherwise dispose of a Contract or any rights or obligations arising under it for or to you, without our prior written consent.

We may transfer, assign, charge , sub-contract or otherwise dispose of a Contract, or any of the rights or obligations arising under it for us or for us , at any time during the term of the Contract. For avoidance of doubt, such transfers , assignments , liens or other transfers will not affect the rights , if any , recognized as a consumer you have statutory or canceled , reduced or otherwise limited warranties whether expressed or implied, to we could have awarded.

We will not be responsible for any failure or delay in performing any of our obligations under a Contract that is caused by events outside our reasonable control ( " Force Majeure Event " ) should control .

The Force Majeure Event includes any act , event , lack of exercise , omission or accident beyond our reasonable control and among others, the following :
Strikes , lockouts or other industrial action.
Civil commotion, riot , invasion , terrorist attack or threat of terrorism , war (declared or not) or threat or preparation for war.
Fire, explosion, storm, flood, earthquake, subsidence , epidemic or other natural disaster.
Impossibility of the use of railways, shipping , aircraft, motor transport or other means of transportation , public or private.
Inability to use public or private telecommunications networks .
Acts , decrees , legislation, regulations or restrictions of any government or public authority.
Strike, failure or accidents of maritime or fluvial transport , postal or other transportation .

They understood that our obligations under the Contract shall be suspended during the period that the Force Majeure Event continues, and we will have an extension in the deadline to comply with these obligations for a period of time equal to the duration of the Force Majeure . We will use our reasonable endeavors to bring the Force Majeure or to find a solution that allows us to fulfill our obligations under the Contract despite the Force Majeure Event .

The lack of requirement for our share of strict compliance by you of any of the obligations assumed by you under a Contract or these Conditions or lack of exercise by us of any right or remedy that we may correspond under of this Agreement or the Terms will not constitute a waiver or limitation with respect to those rights or remedies and shall not relieve you from compliance with such obligations.

No waiver by us of any right or concrete action constitute a waiver of other rights or remedies under the Contract or the Terms .

No waiver by us of any of these Terms or the rights or remedies under the Contract shall become effective, unless expressly stated to be a waiver and formalized and communicated to you in writing in accordance with the provisions of Notifications section above .

If any of these Conditions or any provisions of a contract they were declared null and void by a final decision by a competent authority , the remaining terms and conditions shall remain in force without being affected by such declaration of invalidity.

These Terms and any document expressly referred to in them represent the entire agreement between you and us relating to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between you and us, whether oral or written .

You and we acknowledge having consented to the conclusion of the contract without having rely on any statement or promise made by the other party or which may be inferred from any statement or written in the negotiations between the two prior to such Contract except that which is explicitly mentioned in these Conditions .

Neither you nor us shall have action against any untrue statement made by the other party, orally or in writing , prior to the date of the Contract (unless such untrue statement had made fraudulently) and the only action that will have the Moreover be for breach of contract as provided in these Conditions .
23 . OUR RIGHT TO VARY THESE condidiones

We have the right to revise and amend these Terms at any time.

You will be subject to the policies and Conditions in force at the time you use this website or order products from us , unless by law or governmental authority should do changes retroactively to those policies, Terms or Privacy Statement on which case it will apply to orders previously placed by you .

Use of our website and purchase contracts of products through this website shall be governed by Spanish law .

Any dispute arising from or relating to the use of the website or with such Contracts shall be subject to the non exclusive jurisdiction of the courts and tribunals .

If you are contracting as a consumer , nothing in this clause shall affect the rights recognized as such applicable law .

Your comments and suggestions are welcome . Please send us feedback and comments via our contact form.

In addition , we have official complaint forms available to consumers and users. You can order by calling 974228371 or via our contact form.